FAQ
Q: Is all the jewelry sold here authentically Native American made?
A: Yes, every piece of jewelry in our store is authentically Native American made. We work directly with artisans from various tribes to ensure authenticity and support their craftsmanship.
Q: Are the gemstones used in your jewelry genuine?
A: Yes, we only deal with genuine gemstones and precious metals.
Q: How do I care for my Native American jewelry
A: Native American jewelry, especially pieces crafted from sterling silver and adorned with stones like turquoise, require careful cleaning and storage to maintain its beauty and integrity. To prevent tarnishing, avoid using silver cleaning solutions on sterling silver jewelry, as these can harm or discolor the stones. Native American sterling silver often features intentional oxidation to create a striking contrast, and harsh chemicals can spoil this effect. Instead, gently polish your jewelry with a silver or other soft, non-abrasive cloth. When not in use, store your sterling silver pieces in a sealed plastic bag to protect them from air and moisture; however, for intentionally oxidized items, make a small air hole in the bag to preserve the design.
Turquoise, being naturally porous, is particularly susceptible to damage or discoloration from extreme temperatures, moisture, perfumes, natural skin oils, and harsh chemicals. To clean turquoise jewelry, a polishing cloth is most suitable. For tougher dirt or stains, a gentle rub with warm water (without soap) can be effective, but avoid submerging the piece entirely. These careful practices will ensure your Native American jewelry remains vibrant and cherished for years to come.
Q: What is your return policy?
A: We accept returns within 7 business days of purchase, provided the item is in its original condition and packaging.
Q: When will my order ship?
A: Orders typically ship within 2-5 business days.
Q: Do you offer international shipping?
A: We currently do not ship internationally.
Q: How can I ensure the jewelry I purchase is the right size?
A: We provide sizing guides on our product pages to help you find the perfect fit, whether it’s a ring, bracelet, or necklace. If you have specific sizing questions, our customer service team is happy to assist.
Q: How can I find out about new arrivals and promotions?
A: The best way to stay updated on our new arrivals and exclusive promotions is by signing up for our newsletter. You can also follow us on our social media channels for the latest news.
For any further questions, feel free to contact our customer service team. We’re here to help!
